电信的支持
如何请求支持
Requests may be submitted to 电信 Services for the following services:
- 安装
- 新增电讯服务
- 更换
- 变化
- 维修
你可以请求支持
- 通过传真
- 按要求填写表格
- 印有学校抬头的信纸
Requests should contain the following information for us to schedule the work:
- Authorization (signature) from school administrator/principal (see 威尼斯官网在线 EGD-RA)
- 学校、地点或办公室的名称
- 学校 floor plan showing the exact location in a room or area. It can be a school 图 or a freehand drawing of the room or area. Please identify a door and a wall (to give orientation).
- Provide the staff member name(s) and job title(s)
- 提供请求的基本原理. 例如，Mrs。. 琼斯, 指导顾问, needs long distance on her line because this year's 6 th graders have more parents working out of the local dialing area. She estimates that she makes 10 calls a day.
- State the date by which the work should be completed. TSU usually completes work in 4-6 weeks.
- TSU will notify you of the receipt of your request, 如果数据丢失, and when it can be scheduled.
- TSU will notify you if the work cannot be completed. This may happen because of outside vendor delays in providing dial tone or equipment, or the request is not within TSU's scope of work.
- If TSU schedules the work, there is no direct cost to the school.
- 如果容量存在, schools may purchase additional/ancillary phones or equipment through a journal voucher.
- 一旦工作完成, a site representative will be requested to sign for the services provided.
Examples of Telecommunication Services Work:
- Phone(s): Adding to a line (multiline or single line phones): capacity and rationale.
- Line(s): Providing for a new position or staff member. Specialized need and rationale must be provided.
- Fax: Installing fax machine telephone line. TSU提供线路接入. TSU does not directly service the fax machine/hardware.
- Computer Drops: Installing additional computer drops. TSU usually installs 1-3 drops; more than 4 are done by an outside contractor.
- Elevator Emergency Phone: Installing line service: maintained by TSU.
- 调制解调器连接:与线路相同. 需要OGAT批准吗. TSU不提供调制解调器.
- Hallway phone: Installed and maintained by TSU in elementary schools; Verizon, 中学
- Cellular Phones: Maintained by TSU in emergency kits and relocatable classrooms; Nextel: OGAT
- Cordless Phones: Installed and maintained in computer labs and media centers by TSU
Work associated with Telecommunication Services, 但由其他单位办理的:
- Wiring in Asbestos areas: Handled By Mr. Nathaniel Brown, Asbestos Abatement Team
- 安全系统: Handled by theDivision of Security and 学校安全
- PA Systems and PA Telephones: Handled by electronics shop, Division of Maintenance
- 插座: 由维修部处理, 或者外部承包商
- 中央电视台: Handled by the Division of Security and 学校安全
- 银行独立委员会行: Handled by the Division of Security and 学校安全
- 火警: Handled by Division of Security and 学校安全
- 手机支付:Handled by Verizon:
- Call the number listed on the pay phone for repair
- WAN/LAN Networks: Handled by Tom Gallo, Division of Field Operations
- Network Access Problems: Handled by call to 帮助台 and assignment of work orders
- Walkie Talkies (Radio Frequency Communicators)由维修部处理